Blog
Staff retention – 10 tips on how to keep your staff! Blog # 8
February 24, 2023STAFF RETENTION Business owners are talking a lot about how staff are “jumping ship” nowadays, …
Valuable insights from Mystery Shopper Visits Blog # 7
January 11, 202310 Benefits of Mystery Shopper Visits There are many methods of discovering the experience your…
6 reasons to understand your competitors? Blog # 6
June 4, 2022Whilst we do not want to be fixated on knowing what our competitors are doing…
5 important benefits of having product or service knowledge Blog # 5
April 28, 2022An essential skill and a vital tool for sales is having product knowledge. This knowledge…
Creating amazing customer experiences Blog # 4
April 5, 2022Serving customers has been replaced with a new concept. As there is increased competition in…
Important tips to boost employee integrity & satisfaction Blog # 3
February 9, 2022It means being moral, honest, consistent, and conducting oneself in an honorable manner.
Tips for customer service & sales techniques Blog # 2
February 9, 2022Three important factors we must consider when it comes to giving excellent customer service
Tips to get you started on creating a customer experience strategy Blog # 1
February 17, 2021Do you know what your customer experience strategy is?